Organising traditional call center can be quite difficult, especially for small businesses. In Limdesk we want to provide entirely new and revolutionary solution: answering calls to your hotline directly in browser window.
When cusotmer is trying to reach your hotline agent will see new, smaller widow in browser. Window will contain customer phone number and two buttons. Click one – and you will answer call and start conversation with your client. Just like that. Another button will reject call. There are only two requirements: your browser must support WebRTC technology (almost every updated popular browser will do that) and basic headset (phones with microphone). That's it. You don't need extra phone, software or anything like this.
Just think for a moment about benefits of this solution. You save time, cash, and even place on your desk. Any of your employees can become a call center agent in any given time. Handling calls become easier so your agents can focus on resolving cusotmers issues. They can react quicker so clients spend less time waiting for support (and listening to jingles). Start receving your calls in browser right now with Limdesk.